Support

Products FAQ

Search Dran Works support answers by topic, product, account, license, or billing question.

16 answers

Products

Can Admin UX Cleaner restrict access to admin pages?
Products

Yes.

The Page Locks feature allows you to restrict access to selected WordPress admin pages.

Unlike simply hiding a menu item, Page Locks can prevent affected users from opening the configured page directly.

Can I back up my Admin UX Cleaner configuration?
Products

Yes.

Admin UX Cleaner includes backup and restore functionality for its configuration.

This can be useful before making major changes or when you want to keep a copy of a working configuration.

Can I configure Admin UX Cleaner for different users or roles?
Products

Yes.

Admin UX Cleaner allows you to apply configurations based on WordPress roles and individual users.

You can include or exclude specific users when defining who should receive a particular admin configuration.

Can I hide WordPress admin menu items?
Products

Yes.

Admin UX Cleaner allows you to hide selected WordPress admin menu items and submenu items.

You can also rename and reorder supported menu items to create a simpler admin navigation structure for your users.

Can I use Admin UX Cleaner on client websites?
Products

Yes.

Admin UX Cleaner is particularly useful for developers, freelancers, and agencies that build or maintain WordPress websites for clients.

You can simplify the WordPress admin interface so clients see the tools they need while reducing unnecessary or potentially confusing admin elements.

Does Admin UX Cleaner change WordPress user permissions?
Products

No.

Admin UX Cleaner is primarily designed to control the admin interface and access to selected admin pages. It does not modify WordPress roles or capabilities as its main permission system.

This means you can simplify the admin experience without permanently changing the underlying WordPress permission structure.

Does Admin UX Cleaner modify WordPress core files?
Products

No.

Admin UX Cleaner works through WordPress APIs and hooks. It does not modify WordPress core files.

This makes it easier to update WordPress normally without having to restore modifications made directly to core files.

How can I contact Oleva Studio?
Products

You can contact us through the contact form available on the Oleva Studio website.

Please select the appropriate topic and provide as much relevant information as possible so we can understand your request and assist you more effectively.

How do I know if a product is compatible with my website?
Products

Compatibility requirements are listed on the product page or in its documentation.

We recommend reviewing the supported platform, software, and system requirements before installing a product.

If you are unsure whether your environment is supported, you can contact us before installation.

How do I update an Oleva product?
Products

The update process depends on the product and how it was distributed.

When an update is available, installation or update instructions will be provided in the product documentation.

We recommend keeping products updated to receive bug fixes, compatibility improvements, and new features.

What happens if I accidentally lock myself out of an admin page?
Products

Admin UX Cleaner includes recovery and safety mechanisms designed for situations where a configuration causes unexpected access problems.

You can use the available recovery method to temporarily bypass configured restrictions and regain access to the admin area.

We recommend keeping your recovery information somewhere safe, especially before making significant configuration changes.

What is Admin UX Cleaner?
Products

Admin UX Cleaner is a WordPress plugin that helps you create a cleaner and simpler WordPress admin experience.

It allows you to hide, rename, reorder, or restrict selected admin elements for specific users and roles without modifying WordPress core files.

It is especially useful for developers, freelancers, and agencies that manage WordPress websites for clients.

What is Owner Bypass?
Products

Owner Bypass helps ensure that the website owner or designated administrator is not affected by Admin UX Cleaner restrictions.

This allows you to configure a simplified admin experience for other users while keeping full access to the WordPress admin area for yourself.

What should I do before updating a product?
Products

We recommend creating a backup of your website or application before installing any software update.

For WordPress products, this should include both your website files and database.

Although updates are designed to preserve your existing configuration, having a recent backup is always a good precaution.

Where can I find documentation for a product?
Products

Documentation is available in the Documentation section of the Oleva Studio website.

Each product has its own documentation covering installation, configuration, features, troubleshooting, and other relevant information.

We recommend checking the documentation first if you have questions about using a product.