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Dran Works FAQ
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What happens if I accidentally lock myself out of an admin page?
Dran Admin Cleaner includes recovery and safety mechanisms designed for situations where a configuration causes unexpected access problems.
You can use the available recovery method to temporarily bypass configured restrictions and regain access to the admin area.
We recommend keeping your recovery information somewhere safe, especially before making significant configuration changes.
What happens to gradients?
Simple gradients may be converted into SVG gradients. Complex shading, textures or irregular gradients may be represented using multiple vector shapes, so the result can differ slightly from the original image.
What happens to transparent areas when converting to JPG?
JPG does not support transparency. Transparent areas are filled with a white background when converting to JPG.
What image formats can I convert?
You can convert JPG, PNG, and WebP images between any of these supported formats.
What images work best for SVG conversion?
Logos, icons, illustrations and graphics with clear shapes and distinct colors usually produce the best results. Photos, textures and highly detailed images may create more complex SVGs.
What information should I include when reporting a problem?
Please describe what happened, what you expected to happen, and any steps that can reproduce the problem.
When relevant, also include information such as:
- Product name and version
- WordPress or platform version
- PHP version
- Browser and operating system
- Error messages
- Screenshots
Please do not send passwords, API keys, recovery tokens, or other sensitive credentials through the contact form.
What is Dran Admin Cleaner?
Dran Admin Cleaner is a WordPress plugin that helps you create a cleaner and simpler WordPress admin experience.
It allows you to hide, rename, reorder, or restrict selected admin elements for specific users and roles without modifying WordPress core files.
It is especially useful for developers, freelancers, and agencies that manage WordPress websites for clients.
What is Dran Works?
Dran Works creates practical software and web tools designed to make everyday digital work simpler.
Our products focus on solving specific problems without unnecessary features, complicated setup, or cluttered interfaces.
What is Owner Bypass?
Owner Bypass helps ensure that the website owner or designated administrator is not affected by Dran Admin Cleaner restrictions.
This allows you to configure a simplified admin experience for other users while keeping full access to the WordPress admin area for yourself.
What is the difference between the compression presets?
Smaller File prioritizes reducing file size, Balanced provides a good balance between size and image quality, and Higher Quality uses gentler compression to preserve more visual detail.
What should I do before updating a product?
We recommend creating a backup of your website or application before installing any software update.
For WordPress products, this should include both your website files and database.
Although updates are designed to preserve your existing configuration, having a recent backup is always a good precaution.
What should I do if I forget my password?
Use the Forgot Password option on the sign-in page.
Enter the email address associated with your Dran account and follow the instructions sent to your email to reset your password.
If you created your account using Google sign-in, you normally do not need an Dran password to sign in.
Where can I find documentation for a product?
Documentation is available in the Documentation section of the Dran Works website.
Each product has its own documentation covering installation, configuration, features, troubleshooting, and other relevant information.
We recommend checking the documentation first if you have questions about using a product.
Where should I look before contacting support?
We recommend checking the product documentation and FAQ first.
Many common questions about installation, configuration, compatibility, and troubleshooting are already covered there.
If you still cannot find an answer, feel free to contact us.
Which image formats are supported?
Compress Image currently supports JPG, JPEG, PNG, and WebP images.